• Hannah Sailar

Complaints and Do-Overs


My goal is to provide you with an affordable, efficient and beautiful home. Notice the first and primary goal is affordable. I'm sure this triggers your mother's voice to ring through your head, "you get what you pay for!"

This led me to take a coffee break and do some research on affordable home builders across the nation and reviews from their clients. Here are common complaints:

-not honoring warranty agreements, empty promises

-water intrusion in windows

-lack of communication

-settling cracks in walls

-signed agreements and paid deposit, but the builder did not own the land to build the home

-spots not properly spackled and sanded

-banister on stairs coming loose

-doors/windows won’t close from settling

-improper caulking around counter tops

-improperly sized well pump

-poor grading causing standing water

-construction debris left in yard

-closing date keeps getting moved


I am a big podcast buff, most anything I've ever said that makes me seem like an interesting person more than likely came from a podcast.

So naturally, I started listening to a couple podcasts about home building. One episode in particular stuck out to me, home owners discussed what they would do differently if they were to build their home over again. Here are some of their statements:

-too few and poorly placed outlets

-think about where you’ll place furniture and put outlets accordingly

-have electrician wire 2 breaker boxes, one for essentials (fridge, kitchen light), one for non-essentials, in case you want to add an emergency generator in the future

-4 outlets near bedside and vanities in bathroom instead of 2

-dedicated holiday electrical circuit and light switch

-add solar fan to attic to make house more energy efficient

-have structured internet wiring installed, Ethernet or coax cable, put near TV for streaming

-pre-wire for security systems

-put wall switch in each room that is linked to most power outlets in that room

-hot water recirculating pump or tank-less water heater

-put shut off valves to whole house in garage or mudroom for easy access

-electrical outlets in walk in closets so you can iron or steam clothes

-put vents in walk in closet for air circulation

-not only double rods in walk in closet, but also single rods for long clothing

-make bathroom, linen closet, laundry room, mudrooms larger than you think you’ll need

-motion sensor, door jam activated lights in closets so you don’t forget to turn light off

-put full size broom closet in kitchen or mudroom

-storage for holiday decorations

-put window in bathroom low enough so you can see out of when in bathtub to enjoy view

-put outlet in master bath toilet closet for nightlight or bidet, outlet in vanity cabinets and drawers, bathroom appliance garage

-heated towel bars (helps dry out towels between showers to lessen chance of mildew and mold)

-put shower caddy or niche in more inconspicuous place, can look cluttered with shampoo and conditioner bottles

-have built in pull out laundry hampers or laundry chutes.

-put powder room near back door or mudroom so kids and visitors can get to bathroom easily

-reinforced bathroom walls to add grab bars later on near shower, bathtub, and toilet

-wiring for outdoor television/speakers

-water hose outlets and electrical outlets on outside of house on every side

-cold and hot water to outdoor faucet to wash pets

-pre-wire for motion sensors for exterior lights

-key pad entries on garage or front doors

-gas lines for outdoor heaters or fireplace

-wire for outdoor hot tub

-put outlets in kitchen pantry for small appliances

-outlets on island under overhang

-recessed fridge

-extra drawers or cabinets on both sides of island for extra storage

-pantry entry near kitchen and garage

-gas and electrical lines in kitchen to give options or both appliances

-pull out bins for garbage, recycling, and laundry

-Two soap pumps at sink (hand soap and dish soap)

-appliance garage (hidden away easy access space for coffee makers, blender, etc.)

-small towel rack on inside of cabinet under sink

-stair step lighting

-light switch to attic and hallway before you enter the area

-include lights/solar tubes/sky lights in attic or areas that don’t have good natural light

-use three way switches for areas you want to turn lights off from multiple entrances

-master switch to all exterior lights or exterior lights on timers

-master switch at each exit to turn off all lights to house

-ambient lighting to cabinets/built-ins on timers

-light switch near head of bed to turn light off when you’re in bed

-talk to HVAC contractor where vents will go so they aren’t blocked by furniture or high traffic areas

-make interior doors 3 feet wide to make carrying groceries/laundry baskets and moving furniture easier as well as wheelchair/walkers access

-make hallways 4 feet wide

-add a few extra feet to width of garage to walk around cars easier and for storage space

-put regular door in garage to access outside so you don’t have to always use garage door

-put lights in crawl space

-recessed cut outs for fire extinguishers

-drain in garage to get rid of access water or snow on cars

-thermostats at far end of walls, not center of walls so they don’t interfere with hanging pictures

-cleaning product drawer around kitchen sink

Things to keep in mind through the design and construction process.

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